Are you looking for a reliable partner to monitor and maintain your technical equipment? At our Network Operations Centre (NOC), we specialise in providing remote monitoring and maintenance services, with a focus on efficiency and speed. You can read more about it in this blog.
We aim to resolve 80% of all disruptions remotely through our remote management system. This means fewer miles on the road and therefore a significant reduction in energy consumption. Our NOC is operational 24/7, meaning an expert is always available to address any issues.
How does it work?
Our monitoring platform provides insight into the status of your camera network, hardware and IT components such as cameras, switches and connections. We use up-to-date as-built documentation to provide you with accurate information. In addition, our platform provides monitoring statistics such as network utilisation, CPU load and disk space utilisation.
Detection and action
The Network Operations Centre detects anomalous patterns and sends immediate notification to our support engineers when a fault or error is detected. In 80-90% of cases, we can resolve the problem remotely before it affects the availability of your systems.
If necessary, we can send our field engineers to the site in a targeted manner to address the problem on site. Our fleet of vehicles, consisting of almost entirely electric vehicles, enables us to respond to emergencies quickly and emission-free, anywhere in the country.
Fast recovery, full transparency
After an initial analysis, we immediately contact you by phone to announce the fastest possible repair time and coordinate further work. Our service organisation is on standby 24/7, allowing us to respond quickly to incidents even in the evening, at night and during public holidays.
Moreover, we ensure complete transparency by recording every outage and providing detailed reports to your organisation, including component- and system-level analyses, descriptions of maintenance work and any details.
Sustainability
With our Network Operations Centre, we not only offer efficiency and speed, but also demonstrate our commitment to corporate social responsibility by investing in sustainable mobility and 24/7 availability for our customers. Contact us today to find out how we can support your organisation in managing your technical infrastructure.
Discover more
Would you like to know more about NOC? Or are you curious what we can do for your organisation? Contact us by e-mail or call +31 416 54 10 10.
